Privacy Policy Frequently Asked
We collect your username, email address, phone number, date of birth, and residential address where required by local law. When you make your first deposit via DANA, OVO, GoPay or QRIS, we record transaction amounts and timestamps. Device information (browser type, IP address) is logged automatically when you play.
We retain your deposit and withdrawal history for the lifetime of your account plus three years after closure, to meet local financial regulations. After that retention period, transaction records are permanently deleted from our live database but archived securely offline.
Yes. Log into your account, go to Account Settings, and select 'View My Data' to see all information we hold. You can also email our support team to request a full data export, which we send within 10 business days of verification.
Only atmtoto staff, payment processors handling DANA, OVO, GoPay and QRIS transactions, and live-casino studios you play at can access your data. We never sell or share your information with advertisers or unrelated third parties outside your gaming activity.
You can close your account anytime through Account Settings. We delete personal data within 30 days, except transaction records kept for three years where local law requires. Email support if you need a faster deletion or have questions about what's retained.
Passwords are encrypted using industry-standard algorithms; we never store them in plain text. Your session is secured with SSL encryption, and login attempts are monitored for suspicious activity. Enable two-factor authentication in Settings for extra protection.
Our privacy policy applies uniformly to all Indonesia players, where local law permits. Eligibility and data-handling rules may depend on local law in your region. Contact support if you have region-specific questions about your account or data rights.
